Frequently Asked Questions

What are the Continuing Education requirements and who do I contact with questions?

CE Requirements for licenses in effect prior to 01/01/07: 48 hours of CE every 4 years with 24 hours in topics related to the line(s) of authority for which the producer is licensed. 6 hours must be in topics related to fraud and professional ethics.

     Renewal dates on licenses issued prior to 01/01/07 are based on license issuance date every 4 years:
     Jan-March: 1/31
     April-June: 4/30
     July-Sept: 7/31
     Oct-Dec: 10/31

CE Requirements for licenses issued or renewed after 01/01/2007: 24 hours of CE biennially, including 3 hours of ethics.

     Licenses issued or renewed after 01/01/07 will renew on the last day of the producers birth month every other year.
     Initial licenses and licenses transitioned to the new renewal periods will expire at the end of the birth month in the year that will result in a license term at least 18 months in duration.

All questions regarding your license status and what your continuing education requirements are should be directed to:

New Jersey Department of Banking and Insurance
PO Box 325
Trenton, NJ 08625
Phone:(609) 633-0818 ext 50552 or (609) 292-4337
Fax: (609) 292-5263
http://www.nj.gov/dobi/inslic.htm

What is required to complete the course?

You must review all of the course content. No final exam is required.

Can I print any of the course material for future reference?

No. The course is entirely online, so you are unable to print any course materials.

How long will it take me to complete a course?

Each course has been approved for a specific number of hours. Depending on the pace you review the course, it may take you less or more time to complete the course.

How long do I have access to the course?

You have access to the course for up to 6 months from purchase.

How do I receive my course completion certificate and how do my hours get submitted for CE credit?

Once you complete a course, you will be able to print your course completion certificate to keep for your records. Kovats will submit your CE hours to Promissor within 30 days of course completion.

Can I take the course from various locations and computers?

The courses are set up for students to access from any computer that is compatible with the requirements below. We recommend using faster system and faster internet connection. Here are the requirements:

IBM PC Compatible Computer (500 MHz processor with 256MB RAM)
Sound Card with speakers or headphones
Video Capabilities
Microsoft Windows 98/2000/XP
Internet connection (high speed connection)
Microsoft Internet Explorer version 6.0 SP1 or greater – If you have already installed a later version (e.g. IE7), you may experience problems with links in the course.
Adobe Flash Player (Click here to download)

What happens once I register for the course?

You will receive an email confirmation for your records. You may then begin the course immediately.

How do I get a username and password? What do I use it for? What should I do if I forget it?

During the registration process, you select your own username and password. It should be something that you can easily remember. You will use the same username and password each time you log in to access your course(s). This information is entered in the returning students section on the home page of the website. If you forget your username and password, you can either email support@fastclass.com or call 1-866-455-3278.

What do I do if I have technical issues?

Call the support line at 866-455-3278 – Monday through Friday 9:00 AM. to 7:00 PM. and Saturday from 10:00 AM to 3:00 PM. EST

How does a course work?

You take the course at your own pace and on your own time. You can take the course in small increments or all at once. If you exit out of the course, then log back in at a later time, you start back in the lesson that you had been taking.